On-Demand Webinar hosted by NAFCU
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Building a High Growth Consumer Lending Program While Expanding Membership


GUEST SPEAKER
Barry Roach
With over 30 years of experience in the financial services industry, Barry Roach has proven leadership of large, diverse, multi-faceted teams of financial professionals that deliver above-market financial results. Previously, as President and CEO of SafeAmerica Credit Union ($439M), Mr. Roach helped the organization achieve a significant net income turnaround and improvement in financial strength while maintaining a commitment to service excellence.
ABOUT
Water and Power Community Credit Union
Water and Power Community Credit Union was formed in 1936 by a group of employees of the Department of Water and Power in downtown Los Angeles. All people who live, work, worship or go to post-secondary school in Los Angeles County can become a member and open an account with us. Water and Power Community Credit Union currently holds over $900 million in assets and serves nearly 40,000 members.
Notable Quotes
"In the past, there was disconnect between partnership expectations and what actually happened. We understood Upstart as a partner, and there was a trust that was built partnering with you. From the technology, to legal to operations to implementation.”
"Now we’re turning those members that Upstart generated for us - that never would have used our credit union - into more profitable credit union members who are utilizing other products and services."
"I think it's about breaking out of old paradigms and looking at different loan types and segments. Upstart gives us opportunities for new segments that we would not have had before."
Key Takeaways
- Discover how WPCCU is delivering a differentiated service to grow their loan portfolio, while maintaining member loyalty in a competitive landscape
- Hear a CEO’s perspective on growing membership and improving the financial well-being of individuals
- Learn how CUs can use sophisticated models to more accurately identify risk and approve more applicants than traditional lending models.