About this webinar:
With auto e-commerce companies setting the standard for a fully digitized customer journey, bank leaders must be able to deliver a best-of-breed experience if they wish to compete. With the auto industry rapidly changing due to a shift in consumer behaviors and expectations, lenders have had to adjust their processes to continue to grow their portfolio in an increasingly competitive market. Although the auto industry is still a huge opportunity, with trillions in outstanding loans, banks often struggle to build large, profitable portfolios of auto loans – direct purchase are profitable but hard to grow, indirect is highly competitive with little margin and auto refinance is a largely unexplored channel by most banks.
This recording will cover:
