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On Demand Webinar

Driving Member Engagement & Growth during Uncertain Times with AI

A Case Study with The Atlantic Federal Credit Union

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Jason Reed

COO, The Atlantic Federal Credit Union

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New Jersey

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Upstart Referral Network - Personal Loans

With major changes in the global economic landscape and banks scaling back on lending, credit unions have an opportunity to step in to fulfill member needs for affordable credit.

In this webinar, Jason Reed, COO, shares how The Atlantic Federal Credit Union (AFCU) embraced digital transformation to safely grow loans and members within their risk appetite.

Key Takeaways:

  • How AFCU originates loans digitally to expand access to credit and acquire more members
  • The strategy behind how AFCU is expanding member relationships within their geographic footprint and building loyalty through digital experiences
  • How AFCU is achieving their desired return targets while limiting losses
  • How credit unions can use AI and machine learning to enable more inclusive lending and expand access to credit.
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"We set a 3-5% loss ratio for these new loans and have actually been at less than 1% -- we haven't had any bad loans come in"