On-Demand Webinar hosted by NAFCU

How KEMBA Financial Credit Union is putting cash to work to grow its consumer loan portfolio and gain new members

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Brent Round


Brent McCoy

Brent is the Vice President of Credit Administration at KEMBA FCU. With nearly 18 years of industry experience working in consumer, mortgage and commercial lending, Brent is driven by his passion to help people and best serve his community and credit union members.


KEMBA Financial Credit Union

Founded in 1933, the 87-year-old Columbus-based credit union serves more than 100,000 members. They are continually recognized both as a statewide and nationwide leader in the Credit Union industry. Their mission lies in enriching the financial lives of their members and associates with passion, empathy, and integrity.

Key Takeaways

  1. The team at KEMBA saw the opportunity to expand its digital footprint to better serve its members, so they partnered with Upstart to help more people access affordable credit.
  2. During the pandemic, KEMBA acquired more digitally engaged members and doubled their loan portfolio volumes, serving more than 100,000 members.
  3. Loans powered by the Upstart Referral Network allowed KEMBA to expand their reach with accurate risk based pricing and approve more members.
  4. As KEMBA grows with Upstart, it plans to explore credit union service organization (CUSO) opportunities where it can help other credit unions serve their members with this technology.

Notable Quotes